hno3 发表于 2004-3-10 02:05

Your message


                       To:       <A href="mailto:peter@arcflashlight.com" target="_blank" >peter@arcflashlight.com</A><BR>                       Subject:       3/7/2004 5:15 AM


was deleted on 3/8/2004 2:49 PM.<BR>Reporting-UA: peter; Microsoft Outlook, Build 10.0.4510<BR>Final-Recipient: rfc822;peter@arcflashlight.com<BR>Original-Message-ID: &lt;<A href="mailto:4019681F01597BE9@mta1.wss.scd.yahoo.com" target="_blank" >4019681F01597BE9@mta1.wss.scd.yahoo.com</A>&gt; (added by <A href="mailto:postmaster@mail.san.yahoo.com" target="_blank" >postmaster@mail.san.yahoo.com</A>)<BR>Disposition: manual-action/MDN-sent-automatically; deleted<BR>


这是peter给我的回信,什么意思给我翻译一下。

s2k 发表于 2004-3-10 02:56

是被自动删除了么?


很多国内的邮件服务器都被列入黑名单了。


关于老兄的电筒,peter昨晚给我的回信是:



<TABLE cellSpacing=0 cellPadding=3 width="70%" border=0>
<TBODY>
<TR class=Background>
<TD>From:         "Peter Gransee" &lt;peter@arcflashlight.com&gt;        </TD></TR>
<TR class=Background>
<TD>To:         "\'Patrick Foo\'" &lt;Patrick@asiatwo.com&gt;</TD></TR>
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var CC = "";
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        document.write(\'<TR CLASS="Background"><TD>Cc:         \', CC, \'</TD></TR>\');
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<TR class=Background>
<TD>Date:         03/09/2004 06:42 AM</TD></TR>
<TR class=Background>
<TD>Subject:         RE: ARC4 #0685</TD></TR></TBODY></TABLE><BR>


<DIV class=Fixed>Hello Patrick. The switch on the Arc4 should never require two hands to<BR>press. As you know, the switch has a short travel compared to some other<BR>switches he may be used to. The pressure required is about 3-4 pounds. You<BR>can measure this with a scale by placing the light on the pan and pressing<BR>the button until the light comes on then note the measurement. <BR><BR>If it is still requiring too much pressure (highly unlikely), we could<BR>provide him a softer spring but this may cause some slack in the mechanism. <BR><BR>--<BR>Peter Gransee<BR><A href="http://www.arcflashlight.com/" target="_blank" >www.arcflashlight.com</A><BR>        <BR><BR><BR>-----Original Message-----<BR>From: Patrick Foo <BR>Sent: Sunday, March 07, 2004 12:04 PM<BR>To: <A href="http://asiatwo.com:8888/MAIL/WorldClient.dll?Session=NEWDYWF&amp;View=Compose&amp;To=peter%40arcflashlight.com&amp;New=Yes" target="_blank" >peter@arcflashlight.com</A><BR>Subject: ARC4 #0685<BR><BR><BR>Hi Peter<BR><BR>My friend in China had received this repaired light on Saturday.<BR><BR>However he told me that the light\'s tailswitch is STILL HARD TO PRESS, <BR>it was so hard that he had to use both hands to press (as he described).<BR><BR>Seems it\'s still the same issue why I sent it for repair.<BR>        <BR>Just would like to confirm, did you check it before you ship?<BR><BR>Merri sent me some ARC tail parts, if it could be repaired by replacing <BR>some parts, I could send them to him, instead sending it back to you <BR>again....</DIV>

hno3 发表于 2004-3-10 03:21

slack in the mechanism.


这句没看懂<BR>

surefire 发表于 2004-3-10 03:26

漏水?松弛!?不牢固?

s2k 发表于 2004-3-10 03:37

松的意思。


如果他们给你一个轻的弹簧,可能会影响尾部开关结构的松弛。

飞祥 发表于 2004-3-10 04:41

我现在还没有收到邮件回复,为什么,查询要这么久吗?为什么要给他个人发邮件咨询呢,难道厂家没有提供这项服务么。这么知名的大厂,服务不应该这样的。不知道我购买的产品是不是保修10年呢,保修凭证,合格证都没有。发票,收据也没有。我买的可是正式版,美国正规的产品,连份详细的说明都没有。请经销商提供厂家的联系方式,我不想给哪个个人联系。

s2k 发表于 2004-3-10 06:08

<b>Warranty<BR><BR></b>All of our flashlights are covered under our Limited Lifetime repair/replacement warranty against manufacturer’s defects. It also has a 30-day satisfaction guarantee. We encourage you to check your Arc thoroughly within this 30-day period to make sure you absolutely love everything about this light. If you need repair/replacement or have any questions:<BR><BR>Arc Flashlight LLC <BR>1835 E. 6th Street <BR>Suite 21 <BR>Tempe, Arizona 85281 USA <BR><A href="mailto:info@arcflashlight.com" target="_blank" >info@arcflashlight.com</A> <BR><A href="http://www.arcflashlight.com/" target="_blank" >www.arcflashlight.com</A> <BR>Local: (480) 752-8554 <BR>Toll Free: 1-888-752-8554


在线客户服务:<A href="http://chat.boldchat.com/chat/visitor.jsp?cdid=690252283" target="_blank" >http://chat.boldchat.com/chat/visitor.jsp?cdid=690252283</A><BR><BR>他们不需要发票这种东西,买过arc的朋友应该都知道,只要是他们做的一线品,永远提供保修。联系方法就这么多了,我不知道您到底怎么给他们email联系的,我每次给他们的邮件都能在当天,最多第二天得到回复。如果着急的话可以多发两遍让对方重视。


我能做的就这么多。用过ARC LS系列的朋友都知道到底怎么回事,呵呵。

surefire 发表于 2004-3-10 06:12

只要是ARC的东西寄回原厂他们都负责,不看什么发票收据保修卡


这一点我很欣赏很多国外的企业,只要是他出品的产品就二话不说


不像国内的厂家想着法的推保修,什么包装箱的都成为保修的必要条件

电筒迷 发表于 2004-3-10 19:56

<DIV class=quote><B>以下是引用<I>飞祥在2004-3-9 20:41:54</I>的发言:</B><BR>我现在还没有收到邮件回复,为什么,查询要这么久吗?为什么要给他个人发邮件咨询呢,难道厂家没有提供这项服务么。这么知名的大厂,服务不应该这样的。不知道我购买的产品是不是保修10年呢,保修凭证,合格证都没有。发票,收据也没有。我买的可是正式版,美国正规的产品,连份详细的说明都没有。请经销商提供厂家的联系方式,我不想给哪个个人联系。</DIV>ARC不算是什么知名大厂吧!看来当初老兄应该买一个ARC4+       second,省去了那么多的麻烦!<BR>

飞祥 发表于 2004-3-10 21:07

<DIV class=quote><B>以下是引用<I>s2k在2004-3-9 22:08:40</I>的发言:</B><BR><B>Warranty<BR><BR></B>All of our flashlights are covered under our Limited Lifetime repair/replacement warranty against manufacturer’s defects. It also has a 30-day satisfaction guarantee. We encourage you to check your Arc thoroughly within this 30-day period to make sure you absolutely love everything about this light. If you need repair/replacement or have any questions:<BR><BR>Arc Flashlight LLC <BR>1835 E. 6th Street <BR>Suite 21 <BR>Tempe, Arizona 85281 USA <BR><A href="mailto:info@arcflashlight.com" target="_blank" >info@arcflashlight.com</A> <BR><A href="http://www.arcflashlight.com/" target="_blank" >www.arcflashlight.com</A> <BR>Local: (480) 752-8554 <BR>Toll Free: 1-888-752-8554



在线客户服务:<A href="http://chat.boldchat.com/chat/visitor.jsp?cdid=690252283" target="_blank" >http://chat.boldchat.com/chat/visitor.jsp?cdid=690252283</A><BR><BR>他们不需要发票这种东西,买过arc的朋友应该都知道,只要是他们做的一线品,永远提供保修。联系方法就这么多了,我不知道您到底怎么给他们email联系的,我每次给他们的邮件都能在当天,最多第二天得到回复。如果着急的话可以多发两遍让对方重视。


我能做的就这么多。用过ARC LS系列的朋友都知道到底怎么回事,呵呵。







</DIV>
<BR>我发邮件,是按照你说的方式发的,并且发送成功,我现在再发一次,看看有没有回应。


刚发完,我是这样发的:


<DIV><FONT size=2>
Hi Peter:


I just bought an ARC4+ Premium from somebody else, the Serial Number is 0851,would you please check for me if it\'s a Prumium or a Second?


thanks.


现在已经是第4次发了。前3次有一次发送错了,没有填写序号0851。现在已正确发送3次。

</FONT></DIV>
[此贴子已经被作者于2004-3-10 13:13:53编辑过]

飞祥 发表于 2004-3-10 21:09

<DIV class=quote><B>以下是引用<I>电筒迷在2004-3-10 11:56:11</I>的发言:</B><BR>ARC不算是什么知名大厂吧!看来当初老兄应该买一个ARC4+       second,省去了那么多的麻烦!<BR></DIV><BR>是啊。当初买的的时候,觉得正品的会比较好。我倒是不在乎价格问题,我看重的主要是质量,做工,外观美观也是一项重要指标。早知道的话,就不买arc了。

CRCR 发表于 2004-3-11 03:11

<FONT face=黑体 size=3>买一个东西先要了解一下(同产品价格比)价格的。。。</FONT>



<FONT face=黑体 size=3>美国</FONT><A href="http://store.yahoo.com/flashlight/arclshpremium1.html" target="_blank" ><B><FONT face=黑体 size=3>Arc LSH Premium</FONT></B></A><FONT face=黑体><FONT size=3>        $160.00 香港价格:<SPAN class=productSpecialPrice><FONT color=#ff0000>RMB 982               内地价格:<SPAN class=productSpecialPrice><FONT color=#ff0000>RMB</FONT></SPAN> 850</FONT></SPAN></FONT></FONT>


<SPAN class=productSpecialPrice></SPAN><FONT face=黑体 size=3>美国</FONT><A href="http://store.yahoo.com/flashlight/arc4premium.html" target="_blank" ><FONT face=黑体 size=3><B>Arc4+ Premium</B></FONT></A><FONT face=黑体><FONT size=3>               <B>$180.00       就算¥1500        </B><FONT color=#ff0000>内地价格:暂时保密。。</FONT></FONT></FONT>


<FONT face=黑体 color=#ff0000 size=3>以上不包邮费。</FONT>





[此贴子已经被作者于2004-3-10 19:20:11编辑过]

飞祥 发表于 2004-3-11 06:32

<DIV class=quote><B>以下是引用<I>crcr在2004-3-10 19:11:44</I>的发言:</B><BR><FONT face=黑体 size=3>买一个东西先要了解一下(同产品价格比)价格的。。。</FONT>



<FONT face=黑体 size=3>美国</FONT><A href="http://store.yahoo.com/flashlight/arclshpremium1.html" target="_blank" ><B><FONT face=黑体 size=3>Arc LSH Premium</FONT></B></A><FONT face=黑体><FONT size=3>        $160.00 香港价格:<SPAN class=productSpecialPrice><FONT color=#ff0000>RMB 982               内地价格:<SPAN class=productSpecialPrice><FONT color=#ff0000>RMB</FONT></SPAN> 850</FONT></SPAN></FONT></FONT>


<SPAN class=productSpecialPrice></SPAN><FONT face=黑体 size=3>美国</FONT><A href="http://store.yahoo.com/flashlight/arc4premium.html" target="_blank" ><FONT face=黑体 size=3><B>Arc4+ Premium</B></FONT></A><FONT face=黑体><FONT size=3>               <B>$180.00       就算¥1500        </B><FONT color=#ff0000>内地价格:暂时保密。。</FONT></FONT></FONT>


<FONT face=黑体 color=#ff0000 size=3>以上不包邮费。</FONT>







</DIV>看来在内地买还更便宜。问题是国内有的东西买不到啊,你就不能不花更高的价格去国外买。国内有谁可以提供货源吗,我再买个k6或者u2.<BR>

CRCR 发表于 2004-3-11 06:47

我算不上发烧友。我买东西首先要查看几天,然后打听价格,在下单的前几天还需要用过的朋友来解答有关这个东东使用问题。最后下单。到手后实际用了不太爽还转。。。。我的心态。。,。呵呵。。

飞祥 发表于 2004-3-11 07:08

这样啊,crcr兄给我上了一课,看来我的正品arc4+要出手了。哪位老兄需要,打个招呼啊,质量绝对保证

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